FREE WORLDWIDE SHIPPING ON ALL ORDERS OVER £100

HOW DO I TO RETURN & EXCHANGE?

RETURN ADDRESS

GALIBARDY.COM
2, Gateway Trading Estate
Swanley, Kent
BR8 8GA

EMAIL:  info@galibardy.com
CALL:    07913 515 198

  • You have up to 14 days (from the date of purchase or shipment date) to return any merchandise with which you are not satisfied. 
    POSTAGE COST: Please note we cannot refund for returned postage on orders made with a promotional FREE SHIPPING option.
    You must ship the item(s) back to us, the address for online returns is listed above.
    If galibardy.com shipped you the wrong item or the item was damaged in transit, we will gladly refund all shipping charges.

Please use a ‘Signed For’ delivery service to make sure your parcel reaches us, and retain your postage receipt. We are afraid we can’t accept responsibility for items that fail to get to us. A ‘proof of posting’ form will not be sufficient.

Item(s) are to be returned in the same condition as sent and in the original packaging. If item has been worn or damaged, we cannot refund and the item(s) will be returned to you. To return merchandise to galibardy.com follow these easy steps:

  • Write down the reason for returning the item(s).

You may receive an exact replacement for the item(s) or receive a refund except sale items or Promotional Discount Code items which are non exchangeable and non refundable.
It’s your choice, so please indicate whether you prefer to receive a refund or an exact replacement.
Replacement items will be shipped to you free of charge.
It will be sent to the address on the returned note. If the address is incorrect, please provide a new shipping address on the returned invoice.

  • RECEIVING A REFUND

If you want a refund, we will credit the credit card originally used.

Pack and seal the item(s) and send the package to our return address RECORDED DELIVERY (we will not be held responsible for returned items not sent RECORDED DELIVERY and not received by us.

  • Sale items or Promotional Discount Code items are non exchangeable and non refundable.

If you have not received your order and have not contacted us within 30 days from purchase, all records and details of the order are destroyed and your order cannot be refunded.

  • BREAKAGES

English Pewter and Brass materials are malleable and good for gently manipulating to comfortably fit your wrist.
Be Aware: Repeated over-bending will cause the metal to fracture and possibly snap.

We will not refund or exchange for adjustable rings, bracelets,bangles or cuffs which have been over-manipulated.